Refund policy
Return & Refund Policy
At Ledoncar, we want you to be completely satisfied with your purchase.
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase may be required.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery. Include photos of the issue so we can assist you as quickly as possible.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 5–10 business days.
Please note that shipping costs are non-refundable unless the item is defective or we made an error with your order.
Contact Us
If you have any questions regarding returns or refunds, please contact us at:
Email: ledoncarshop@gmail.com
We reserve the right to refuse returns that do not meet the conditions outlined in this policy.